Products
NetSupport Inform is the latest generation in training and instruction software. Based on the market leading education solution NetSupport School, Inform delivers a powerful and mature solution with a new focus on the corporate training centre.
Inform provides all of the key functionality needed in a busy training centre from a single instructors console and in an intuitive and logical manner. NetSupport Inform replaces the need for Overhead Projectors, Whiteboards and other presentation tools and provides a truly two-way solution.
With a 15 year technology pedigree and a global install base exceeding 6,000,000 systems, NetSupport are able to deliver a new yet proven solution all in one.
With NetSupport Inform, instructors and trainers can improve the efficiency of instruction by centrally managing delegates on their computers, tracking
delegate activity by monitoring application and web usage, improve responsiveness through the use of real-time chat requests, and save time by quickly polling delegates with an instant survey and showing results.
Trainers can also record all screen, keyboard and mouse activity on a delegate workstation to review later or to replay to other attendees in the class. With training budgets under increasing pressure, NetSupport Inform enables Corporate training centre's and training institutions to maximise the return from the IT infrastructure already in place.
Available fully localised in English, German, French, Spanish and Italian, NetSupport Inform is the proven solution for Computer Based Training.
STUDENT REGISTER
Replacing the "GetName" feature, Student Register allows the capturing of additional Delegate information. Having completed the "Class Details", including Teachers Name, Lesson Title and Room Number; the Tutor can select further information, which the attending Delegates must provide. This can include details such as First Name, Surname, Class Name and or Delegate ID. Two further optional customised fields are available also.
WEB CONTROL MODULE
Identify active and background URL's running on Delegate PCs. Drag & drop URLs into "Approved" or "Restricted" lists or choose "Thumbnail" view for the selection of websites using icons rather than actual URLs. Direct Delegates to a local webpage displaying "locked" information if attempting to open a restricted URL. The Tutor can also open specified webpages on all Delegate workstations. A record is also kept of all Delegate internet activity for the duration of the lesson. Within v8, a further "Block All Internet Access" option has been added whereby a Tutor can quickly disable all access in a single action from within any area of NetSupport Inform.
Control and restrict the application usage of your Delegates. Identify both active and minimised applications, displaying the actual application icon next to each Delegate name. Drag and Drop applications into either an "Approved" or "Restricted" list. To ensure maximum Delegate attention, a specified application can be opened on all or selected Delegate PCs. A record of software / application usage is kept for the duration of the lesson. The Tutor is also able to set specific application usage restrictions on a per Delegate basis together with the standard overall class restrictions.
SHOW VIDEO
By selecting Show Video, the Tutor is able to display a video to any selected Delegate workstations. The background of the Delegate screen is blanked and locked to ensure maximum attention and focus.
CLASS WIZARD
Provides a single interface for a Tutor to specify the elements and features they wish to utilise within any given lesson, ensuring the complete range of functionality is available from a simple easily accessible single input dialogue.
REMOTE CONTROL
Watch, share or control the screen, keyboard and mouse of any delegate workstation irrespective of colour depth, resolution, network protocol or operating system at either end.
THUMBNAIL VIEW / MONITOR MODE
Display the Thumbnail view of all connected Delegate workstations. If there are a large number of Delegates within the class, it may be hard to identify activity on a specific screen. The new Auto Zoom feature now provides the Tutor with a larger version of any thumbnail when "moused over".
SCREEN CAPTURE
Capture a Delegates current screen content and save to a file for future reference. In addition, details for the machine name, current logged on user and date and time stamp are also recorded.
WHITEBOARD
Previously available from within the Multi-chat feature only, now included as a full screen standalone feature containing comprehensive annotation tools for screen highlighting.
SAVE REPLAY
Save a copy of a presentation on each Delegate PC for future review.
Countdown the class session with the lesson timer combined with all new custom alerts feature, e.g. 10 minutes until end of the lesson, save your work now". The countdown timer changes colour from Green to Amber to Red as the end of the lesson approaches.
LAUNCH APPLICATIONS
Using a simple instruction, launch applications on the Delegate workstations directly from within the NetSupport Control Program
Distribute files and data from the tutor PC to multiple delegate workstations simultaneously with a minimum of keystrokes and effort.
FILE TRANSFER
Transfer and manipulate files between workstations using advanced "Drag and Drop" technology.
Recognizing that Delegates work at different speeds, NetSupport Inform encourages group work where a nominated Delegate can be assigned Tutor rights and act as a Group Leader until such privileges are revoked
RECORD AND REPLAY
Record all screen, keyboard and mouse activity taking place within a remote control session on a Delegate workstation including audio support enabling the Tutor to record examples which can be later replayed to the class. These example replay files can also be selected by the Delegate without intervention from the Tutor.
GROUP CHAT
Open a discussion box that all, or selected delegates can enter their comments in and that can be viewed by the rest of the class: Ideal for conducting class forums. During this Chat session, an interactive whiteboard is available to improve understanding.
MULTI-SCAN
With the multiple scan function, you can cycle through all connected Delegates, displaying up to 16 Delegate PCs simultaneously at pre-determined timed intervals.
POWER MANAGEMENT
If your workstation hardware and software supports it, you can use NetSupport to Power up /down the Delegate workstations over the LAN. BLANK STUDENT SCREENS If you want to make sure that the delegates are looking at you and not at their monitors, simply use the attention button to blank their screens.
You can also lock their keyboards and mouse at the same time.
ANNOTATE
While in Show, View or Exhibit mode, the Tutor is able to annotate the display with a range of highlighting tools enhancing presentation and understanding.
Provides the ability to create fully automated predefined lesson plans. Simply select the required elements from a pick list and drag onto the planner, specifying duration for each item. When running, a progress bar within the main Tutor console will advise the Tutor on the current activity and the time remaining for that specific element
Find out whether your Delegates have understood the Class, by conducting an instant survey with the results to a customized question being displayed in real-time on the Tutor screen. The survey is automatically sent to all connected Delegates or selected individuals and allows for preset questions to
be stored for later use. Delegates can then be grouped by survey results.
New to version 8.5 is a full internet Co-Browse feature. This allows a teacher to open selected websites and synchronize this with the browser on
each Delegate PC. As a teacher navigates a cross a website the Delegate PCs will follow, even scrolling down on a specific page in sequence with the Tutor.
Once the Tutor has opened the desired pages these can be left available to the Delegates as information Tabs, and they can be left to review the content without access to any additional websites.