Magicard Helix retransfer card printer

Combining high definition retransfer print quality with an intelligent interface and in-line visual security, Helix is the new foundation of trusted identity.


Intuitive touch screen interface

The Magicard Helix is the first ever desktop card printer to feature an interactive touch-screen interface.

Visual indicators show connectivity, temperature and how many prints are remaining on all consumables. A preview screen during printing shows the exact card being personalised and its progress through the print cycle. The intuitive interface makes it easy to change settings, with additional help provided through animated video sequences.


The World’s first retransfer printer with built-in visual security

Helix is the World’s first retransfer printer with built-in visual security. Using an evolution of Magicard’s famous HoloKote® security feature, Helix can apply a secure watermark to each card during the retransfer process. This feature also exploits the wavelengths and lens effect of the retransfer film to fluoresce under UV lighting conditions.

High-volume best quality printing

The Magicard Helix uses a retransfer printing process, where images are first printed onto a thin film then heat transferred onto the card surface. This produces our highest resolution photo quality image, printed right over the edge of the card. By printing on to this controlled substrate, print imperfections due to irregular card surfaces or around embedded card chips are eliminated. Equipped with a high grade processing unit, Helix is powered by Magicard’s most advanced and durable print engine and features our highest capacity consumables (1000 prints) and hoppers (200 cards), making it ideal for high volume localised or even centralised issuance.

Our most versatile card issuance printer

he Magicard Helix prints litho-quality cards from a compact desktop package. This versatility enables you to issue secure IDs in high volume or in small volumes for replacement or additional credentials. Its Custom HoloKote watermark feature provides an extra layer of visual security without the need for an inline lamination unit and expensive custom overlays with high MOQs. Single-sided Helix printers can be upgraded to double-sided capability with a simple electronic upgrade key.

Trusted electronic security

The Magicard Helix can be equipped with a range of card encoding devices to write secure electronic data to cards at the point of issuance. Smart card encoding options include contact chip, MIFARE®, DESFire® and iClass®. Specialist high-security encoders, such as EMV accredited devices, can also be fitted for the in-line personalisation of payment cards. The Helix can also be supplied with a magnetic stripe encoder built-in.

Backed by the industry’s best 3 year warranty*

Magicard Helix with UltraCoverPlus – our promise to keep you printing.
The reliability of most advanced print engine enables us to offer you a comprehensive 3 year warranty with full telephone and online support. This includes a free replacement for any printhead damaged over the lifetime of the warranty. In the unlikely event of a field failure, we will send you a replacement loan printer to you whilst we repair your existing device.


Print technology300dpi retransfer, 256 colour depth level (8Bit)
Feed systemHopper fed
Card capacity200 input / 200 output
Single-sided printing-
Double-sided printing-
SecurityStandard: Kensington lock
Optional: User log-on, secure film cassettes, secure blank media feeder, secure card reject hopper and ribbon erase facility
DisplayTFT LCD panel, Size: 4.3 inch, Resolution: 480×272, Color depth: 16.7 million colors, Resistive touchscreen
Memory size128MB

Encoding / variantsDetails
Magnetic stripeISO 7811 – tracks 1, 2 and 3, JIS2
ContactISO 7816 and EMV
ContactlessMIFARE®, DESFire®, Pro, iCLass®. Other encoders available, see encoder compatibility matrix

Connectivity and driversDetails
Operating systemsWindows XP, Vista, 7, 8.1, 10 (32 and 64bit)
Windows server 2003 R2 SP2, 2008, 2012, 2016
GNU/Linux and Mac OS X 10.9.0 onwards
USB connection-
Micro SD-

3 year UltraCoverPlus*Includes printer loaner and lifetime warranty on the printhead.
*Available in North America, EU and other selected territories. Elsewhere a minimum of 1 year limited depot warranty.

Print speedDetails
Colour up to 125 cards per hour

Accepted cardsDetails
Card sizesISO CR80 85.6mm x 54mm / 3.375″ x 2.125″
Card thickness0.51mm to 1.30mm / 0.020” to 0.050”

Printer specificationsDetails
Printer weight14.4Kg / 31.7lb
Printer sizeHeight: 420mm / 16.5″ Width: 455mm / 17.9″ Length: 330mm / 13″
Environmental operating range10°C to 30°C / 50°F to 85°F
Power sourceExternal power supply 100-240V 50-60Hz

Printer variantsDetailsProduct code
Helix UnoSingle-sided printer3663-0001
Helix Uno MagSingle-sided printer with magnetic stripe encoder3663-0002
Helix Uno SmartSingle-sided printer with smart card encoder3663-0003
Helix Uno Smart MagSingle-sided printer with smart card and magnetic stripe encoders3663-0004
Helix DuoDouble-sided printer3663-0021
Helix Duo MagDouble-sided printer with magnetic stripe encoder3663-0022
Helix Duo SmartDouble-sided printer with smart card encoder3663-0023
Helix Duo Smart MagDouble-sided printer with smart card and magnetic stripe encoders3663-0024